Please read our Ordering Conditions below - you are accepting these upon placing your order
Ordering Conditions -
1. Promotion Ordering Dates -
Sales will be run for limited times only. You will be notified of these dates and must place your order online (where possible) during this time in order to receive the lowest prices.
2. Promotion Despatch Dates -
You will be notified of the Dispatch dates prior to ordering. Upon placing your order you are accepting this time frame. If you have a request for an urgent order, please call us prior to placing your order to see if this is possible.
3. Late Orders -
Any order received outside of the Sale period, will be charged at our regular web pricing only. Print and Despatch times will also be according to our regular ordering Turnaround Times.
4. Ordering -
All orders must be placed online. If you are having problems placing your order, please call us on 1300 780 626 immediately. We will step you through the process. Note: It is important that Artwork Template orders are placed by you, in order to approve the online proof.
5. Proofing -
All Artwork Template orders will only have access to their proof online at time of order - you will not be emailed another proof. Your online proof must be checked thoroughly and upon confirming your order, you are accepting that the proof is correct.
Note: During promotions, your product will be set up according to your Style Guide/Approved Version, so all you need to do is enter and check that your Club/Store details are spelt correctly. The Format will be checked prior to printing by our Pre-Press team.
6. Payment/Tax Invoices-
Payment must be made at time of order. Your order will not be processed until payment is cleared.
Credit Card Payments - The Credit Card fees will be calculated and charged automatically (2% for Visa/Mastercard, 3.5% Amex) to your order. Transactions will be processed at the end of each day.
Direct Deposit - Upon checking out, you will be asked to insert a Bank Ref. # as proof of payment. Please transfer the funds immediately so that you can enter your Receipt number before logging out.
Tax Invoices - Your tax invoice will not be available to you until your payment has been received. Please log back into your account in 1 - 2 days after payment, click on Purchase Orders, View Order, then Tax Invoice to print off.
7. Delivery Details/Distribution -
Please leave any delivery notes in the Special Instructions box when checking out.
If you are requesting your product be sent directly to your Distribution company, please have their full details and any Reference numbers ready at time of order. Enter all information into the Delivery details page upon checking out.